{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "Free delivery across the USA and Canada on orders over USD 75; a flat USD 25 delivery charge applies below that. Orders are handled in 24 to 48 hours and tracked from there.",
    "content": "Shipping Last updated 12 August 2026. Where we deliver We deliver right across the USA and Canada, working with freight and logistics partners nationwide, Galway, Waterford, Drogheda, Dundalk, Swords, Bray and Navan. Orders are handled within 24 to 48 hours and tracked from the moment they are picked up. If you are ordering from outside the USA and Canada, email us before you order so we can quote your address properly. What delivery costs Delivery is free on orders of $75 or more. Below that, a flat $25 delivery charge applies. The charge is shown in your basket before you pay, so there is nothing added at the last step. We do not currently offer an express or next-day delivery option. Every order goes by the same tracked standard service. How long it takes Orders are picked and packed within 24 to 48 hours. Delivery then takes 5 to 7 days. Allow about a week from placing your order to it arriving. Tracking Every order is sent tracked. You will receive an email with a tracking number once your order has actually shipped, which is normally 24 to 48 hours after you order. We do not receive a tracking code before the parcel is collected, so there is nothing to send you before then. Once you have your tracking number you can follow the parcel on our order tracking page. Separate parcels For practical reasons, items in the same order may be sent in more than one parcel and may arrive on different days. If you have received part of an order and are unsure about the rest, email us and we will check it for you. Questions before you order If you need an order by a particular date, email us at theteam@customersupport.care before you buy and we will tell you honestly whether it is achievable.",
    "url": "https://clearancewarehouse.co/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "15 days from purchase to return an unused item for an exchange or a refund. A non-refundable USD 29 handling fee applies per order and the customer covers return shipping. Tell us right away if anything arrives faulty, damaged or wrong.",
    "content": "Refunds and returns Last updated 31 August 2026. Scam alert There are scam websites that copy the Clearance Warehouse name and logo. If you bought from a site other than clearancewarehouse.co, we cannot help with tracking or refund requests for that order: contact your payment provider and report it to your local authorities. Cancelling an order All orders can be cancelled until they ship. If your order has been paid and you need to change or cancel it, contact us within 12 hours, because most orders ship within 24 hours of ordering. A 12.5% service and processing fee applies on all cancellations. Once packing and shipping has started, an order can no longer be cancelled and becomes a return instead. Our 15 day return window You can return an item within 15 days of the original purchase for an exchange or a refund. A non-refundable USD 29 handling fee applies per order, and items must be shipped back to the original warehouse at your own cost. To be eligible, the product must have been purchased within the last 15 days, be in its original packaging, and you need the receipt, order confirmation or other proof of purchase from this website. We can't accept returns of items purchased from third-party retailers. Your refund is processed 24 to 48 hours after we receive the returned item, either back to your original payment method or as store credit if you would rather. Damaged, incorrect or missing items If you receive a damaged product, an item different from what you ordered, or your order never arrives, tell us right away and our customer service team will sort it. Everything here is a stock item Nothing we sell is cut, altered or built to your measurement, so the same return window applies across the whole range. We would still rather you ordered the right thing first time: if you are not sure which size, option or quantity you need, email theteam@customersupport.care before you order and we will work it out with you. How to start a return Email theteam@customersupport.care with your order number and a short note about what you would like to do, and we will confirm the return address. If you are unhappy with how we handled it Email theteam@customersupport.care with your order number and the word \"complaint\" in the subject, and a person will look at it again from the start.",
    "url": "https://clearancewarehouse.co/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How Clearance Warehouse collects, uses, shares and protects your personal data, including cookies and analytics.",
    "content": "Privacy Policy Last updated 12 August 2026. This Privacy Policy explains how Clearance Warehouse (a division of Caruso Consulting Co Ltd, \"we\", \"us\" or \"our\") collects, uses, shares and protects your personal information when you visit clearancewarehouse.co or buy from us. We are committed to handling your data lawfully, fairly and transparently. If you have any questions about this policy or your data, contact us any time at theteam@customersupport.care or call +66 (0) 98 391 3877 . Information We Collect We only collect the data we need to run our store and serve you well. This may include: Information you give us : such as your name, delivery and billing address, email address and phone number when you place an order or contact support. Payment information : handled securely by our payment processors. We do not store full card numbers on our servers. Information collected automatically : such as your IP address, browser and device type, pages viewed and referring site, gathered through cookies and similar technologies. Cookies, Analytics & Tracking We use cookies and similar technologies to keep the site working, remember your preferences, understand how the site is used, and measure the performance of our marketing. Cookies fall into a few broad categories: Essential cookies : required for core functions like navigating the site and keeping items in your basket. Analytics cookies : help us understand how visitors use the site so we can improve it. Advertising cookies : used to measure and improve the relevance of our ads. You can control or disable cookies through your browser settings at any time. Blocking some cookies may affect how parts of the site work. Third-Party Tools (Google & Meta) To understand our audience and run effective, measurable advertising, we use trusted third-party services. These may set their own cookies and process limited data according to their own privacy policies: Google : including Google Analytics and the Google Ads / Google Shopping tag, to measure traffic and conversions. Meta (Facebook & Instagram) : including the Meta Pixel, to measure the performance of our social advertising. These tools may collect information such as pages visited and actions taken on our site. We do not sell your personal data. You can review Google's and Meta's privacy practices on their respective websites, and adjust ad personalisation through their settings. How We Use Your Information To process and deliver your orders and provide customer support. To send order confirmations, delivery updates and, where you've agreed, marketing emails. To improve our website, products and service. To prevent fraud and keep our store secure. To comply with our legal and tax obligations. How We Share Information We share data only as needed to operate the store, for example with payment processors, delivery couriers, and the analytics and advertising providers named above. We require these partners to protect your data and use it only for the services they provide to us. We may also disclose information where required by law. Data Retention We keep personal data only as long as necessary for the purposes set out in this policy, including meeting legal, accounting and reporting requirements. When data is no longer needed, we securely delete or anonymise it. Your Rights Depending on your location, you may have the right to: Access the personal data we hold about you. Request correction of inaccurate data. Request deletion of your data (\"right to be forgotten\"). Object to or restrict certain processing, including direct marketing. Request a copy of your data in a portable format. Withdraw consent at any time where processing is based on consent. To exercise any of these rights, email us at theteam@customersupport.care . We'll respond within the timeframe required by applicable law. If you are unhappy with how we have handled your data, you can contact the US Federal Trade Commission or your own state's consumer protection office. If you are in the EU or UK, you may also be able to complain to your own country's data protection authority. Data Security We use appropriate technical and organisational measures to protect your data, including encrypted (SSL) connections during checkout. No method of transmission over the internet is completely secure, but we work hard to safeguard your information. Children's Privacy Our store is intended for adults. We do not knowingly collect personal data from children under 16. If you believe a child has provided us with data, please contact us so we can remove it. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised \"last updated\" date. Contact Us Clearance Warehouse, a division of Caruso Consulting Co Ltd USA office: 700 SW 5th Ave, Portland, OR 97204, United States Company registration (Thailand): 0765554000332 Email: theteam@customersupport.care International call centre: +66 (0) 98 391 3877",
    "url": "https://clearancewarehouse.co/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use the website and buy from Clearance Warehouse.",
    "content": "Terms & Conditions Last updated 12 August 2026. These Terms & Conditions govern your use of clearancewarehouse.co and any purchase you make from Clearance Warehouse (a division of Caruso Consulting Co Ltd, \"we\", \"us\" or \"our\"). By using our website or placing an order, you agree to these terms. Please read them carefully. Use of the Website You may use our website for lawful purposes only. By accessing the site you agree that you will not: Use the site in any way that breaches applicable laws or regulations. Attempt to gain unauthorised access to our systems, or interfere with the site's operation or security. Copy, reproduce or redistribute our content (text, images, branding and design) without our written permission. Submit false information or impersonate any person or entity. All content on this website, including Clearance Warehouse name, logo, product imagery and copy, is our property or that of our licensors and is protected by intellectual property laws. Products & Descriptions We take care to describe our products accurately, including materials and dimensions. Product photos are for illustration, and slight variation in colour and finish can occur between production batches and will not look identical on any two installations. Pricing All prices are shown in euro. We make every effort to ensure prices are correct at the time of publishing. If we discover an error in the price of an order you have placed, we will contact you to confirm whether you wish to proceed at the correct price before dispatching. Ordering Important delivery and ordering information to know when you order from clearancewarehouse.co . Order processing. Once your payment has cleared, orders are usually fulfilled within 24 to 48 hours. Contacting us. You can send us a message at any time, and we reply as soon as we can, usually within one working day. Delivery times. For the full detail see our shipping page . Orders & Purchase Terms Placing an order constitutes an offer to purchase. A contract is formed once we confirm and dispatch your order. We reserve the right to refuse or cancel any order, for example where stock is unavailable or where we suspect fraud. If we cancel an order you have paid for, we will issue a full refund. You are responsible for providing accurate delivery and contact details. We are not liable for delays or failed deliveries caused by incorrect information. Payment & Security Payment is taken at checkout through our secure, encrypted (SSL) payment providers. We do not store your full card details. Your order will be processed once payment is authorised. Shipping, Returns & Cancellations Delivery times, coverage areas, and full return and refund conditions are set out in our Shipping and Refunds & Returns pages, which form part of these Terms. Limitation of Liability To the fullest extent permitted by law: Our total liability arising from any order is limited to the amount you paid for the products in that order. We are not liable for indirect, incidental or consequential losses, or for loss of profit, data or opportunity. We provide the website \"as is\" and do not guarantee it will always be available, uninterrupted or error-free. Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot be excluded under applicable law. These Terms do not affect your statutory consumer rights. Governing Law These Terms are governed by applicable law, and any disputes will be handled in accordance with the relevant jurisdiction. Your statutory rights as a consumer remain unaffected. Changes to These Terms We may update these Terms from time to time. The version published on this page at the time you place an order is the version that applies to that order. Questions about these terms? Email theteam@customersupport.care or call +66 (0) 98 391 3877 , our team is happy to help. Contact Us Clearance Warehouse, a division of Caruso Consulting Co Ltd USA office: 700 SW 5th Ave, Portland, OR 97204, United States Company registration (Thailand): 0765554000332 Email: theteam@customersupport.care International call centre: +66 (0) 98 391 3877",
    "url": "https://clearancewarehouse.co/terms-and-conditions/"
  }
}
